FAQ

  • Can I accept payments internationally with your service?

Yes, we support international payments, making it easy to conduct business globally, especially for high-risk industries that require cross-border transactions.

  • Are there any additional fees?

We offer competitive rates, and while high-risk businesses may face slightly higher fees due to additional processing requirements, we ensure complete transparency with no hidden or monthly charges.

  • How do you ensure payment security in high-risk sectors?

We use industry-leading encryption, fraud detection tools, and continuous monitoring to protect all payment transactions, ensuring your business and customers are safeguarded.

  • What makes your service suitable for high-risk industries?

Our platform is specifically designed to handle high-risk transactions with enhanced security features, compliance with industry regulations, and robust fraud prevention systems.

  • Do you support recurring billing for subscription-based businesses?

Yes, we provide recurring billing solutions tailored to the needs of high-risk industries, offering flexible payment options for subscription-based services.

  • How long does it take to set up a payment processing account?

Our setup process is streamlined, and depending on your business needs, you can get started with payment processing within a few days, with minimal delays.

  • How do you handle chargebacks and disputes?

Our advanced chargeback management tools and dedicated support team help minimize chargebacks, track disputes, and ensure quick resolutions to protect your revenue.

  • How does your platform ensure uptime and reliability?

We guarantee high uptime and reliability through our robust infrastructure, backed by 24/7 monitoring and a dedicated support team to resolve any issues quickly and efficiently.

  • What types of payment methods do you support?

We support all major credit cards, Interact e-Transfers, mobile payments, and other popular payment methods, offering flexibility for your customers both in-store and online.

  • How do virtual payment terminals work?

Virtual terminals allow you to process payments remotely, from anywhere with an internet connection. This is perfect for businesses that handle payments over the phone or online.

  • What areas do you serve?

We provide payment processing solutions across Canada and the United States, making it easy for businesses in both countries to accept secure payments.

  • Can you help with website development for my business?

Yes, we offer website development services tailored to your business, including custom payment pages, to ensure your online store is ready to accept payments and meet your needs.

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